Privacy Policy

Last updated: February 20, 2026

1. Introduction

Cloptima ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud cost intelligence platform and related services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and role. We may also collect billing information if you subscribe to a paid plan.

Cloud Cost Data

With your explicit authorization, we collect cloud cost data, resource metadata, and usage metrics from your connected cloud accounts (AWS, GCP, Azure). We use read-only access and never collect application data, database contents, or secrets.

Usage Data

We collect information about how you interact with our platform, including pages visited, features used, and actions taken. This helps us improve our product.

3. How We Use Your Information

  • Provide and maintain our cloud cost intelligence services
  • Generate cost reports, recommendations, and alerts
  • Improve our AI models and product features
  • Communicate with you about your account and our services
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information or cloud cost data. We may share data with:

  • Service providers who assist in operating our platform (under strict data processing agreements)
  • Law enforcement when required by law
  • In connection with a merger, acquisition, or sale of assets (with prior notice)

5. Data Security

We use industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and regular security audits. See our Security page for details.

6. Data Retention

We retain your data for as long as your account is active. Upon account closure, we delete all your data within 30 days, except where required by law.

7. Your Rights

You have the right to access, correct, delete, or export your data. You may also withdraw consent for data processing at any time. Contact us at [email protected] to exercise these rights.

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies only with your consent to understand product usage.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

10. Contact Us

For privacy-related questions, contact us at [email protected].